Privacy Policy

Effective Date: September 1, 2024
DigitalDesign.NYC LLC (DD.NYC®)

DD.NYC® respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://dd.nyc), contact us, or engage with our services.

By using our site, you agree to the practices outlined below.

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1. Information We Collect

We may collect information from or about you in the following ways:

Information You Provide Directly
• Name, email address, phone number, company name, or other contact details submitted via forms or communication.
• Any other data you voluntarily provide in project inquiries, downloads, or correspondence.

Automatically Collected Information
• IP address, browser type, device identifiers, operating system, access times, and referring URLs.
• Browsing behavior and session data, including pages viewed, time spent, and clicks.

Cookies and Browser Technologies
• We use cookies, local storage, and cache technologies to enhance user experience, remember preferences, and optimize performance.
• These technologies help us analyze site usage, improve our offerings, and deliver relevant content.

Tracking and Analytics Tools
We use third-party technologies to capture behavioral data and measure effectiveness:
• Google Analytics, LinkedIn Insight Tag, Meta Pixel, and other similar tools for audience behavior and marketing performance.
• Additional services and tools may include session replay, heatmaps, or A/B testing platforms, etc., for site optimization.

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2. How We Use Your Information

Your information may be used for the following purposes:
• To provide and enhance our services and website functionality
• To respond to inquiries or fulfill requests
• To improve content, navigation, and user experience
• To run analytics, reporting, and marketing campaigns
• To engage in retargeting and serve personalized ads
• For compliance with legal obligations or enforcement of rights

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3. Cookies and Tracking Technologies

We use cookies and other tracking mechanisms for:
• Essential functionality (navigation, access control)
• Analytics (Google Analytics, etc.)
• Advertising and Retargeting (LinkedIn, Meta, Google Ads, and other ad networks)
• Preference Management (language, session, layout)

You can control cookie settings through your browser preferences. Some features of the website may not function properly without cookies.

To learn more or opt out of some third-party tracking, visit:
• https://tools.google.com/dlpage/gaoptout
• https://www.aboutads.info/choices

Some pages on our site may include embedded content from third-party platforms (e.g., YouTube videos, social media feeds, external articles, etc.). Embedded content behaves in the same way as if the visitor had visited the other site directly. These platforms may collect data, use cookies, or track your interaction, especially if you are logged into those external accounts.

If you upload media to our website, please avoid including embedded location data (EXIF GPS) in the files. Visitors may be able to extract such information from publicly accessible content.

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4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information with:
• Service providers assisting with operations, marketing, analytics, or IT support (e.g., hosting providers, Google, LinkedIn, email platforms, etc.), all bound by confidentiality agreements
• Legal or regulatory authorities when required to comply with the law or respond to lawful requests
• Business transfers, such as in the case of a merger, acquisition, or sale of assets

All shared data is protected under strict contractual and legal standards.

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5. Data Security

We apply a multi-layered approach to information security, including:
• TLS/SSL encryption of data in transit
• Firewalls, intrusion detection, and secure server environments
• Access controls and role-based permissions
• Routine security assessments and vulnerability scans
• Staff training on privacy and data handling protocols

While we take reasonable steps to protect your information, no system can be guaranteed 100% secure. If you suspect unauthorized access or a breach, contact us immediately at privacy@dd.nyc.

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6. Data Retention and Storage

We retain personal data for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Comply with legal obligations and recordkeeping
• Resolve disputes and enforce agreements

Data may be stored securely in the U.S. or other jurisdictions where our service providers (e.g., Google, AWS, etc.) operate.

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7. Breach Notification

In the event of a data breach involving your personal information:
• We will promptly assess the nature and scope of the breach
• Notify affected users and regulatory authorities, as required by applicable law
• Provide recommended steps to mitigate risk
• Review and reinforce our security measures

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8. Your Rights and Choices

Depending on your location and applicable laws (such as the GDPR or CCPA), you may have the right to:
• Access, update, or correct your personal data
• Request deletion or restriction of your information
• Opt out of marketing communications
• Object to processing or profiling
• Withdraw consent where applicable

To exercise any of these rights, please contact us at privacy@dd.nyc. We may request identity verification before processing certain requests.

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9. Third-Party Links

Our website may link to third-party platforms or services. We are not responsible for their content, privacy practices, or data handling. We recommend reviewing the privacy policies of any external sites you visit.

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10. International Users

If you are accessing our website from outside the United States, please be aware your information may be transferred to and processed in the U.S. or other jurisdictions. By using our site, you consent to this transfer in accordance with applicable data protection laws.

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11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” above. Material changes will be clearly communicated on our website. Your continued use of the site constitutes your acceptance of the updated policy.

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12. Contact Us

For any questions, concerns, or requests regarding your privacy or this policy, please contact:

DD.NYC®
DigitalDesign.NYC LLC
85 Broad Street, 17th Floor – Suite 17.005
New York, NY 10004
📧 privacy@dd.nyc
📞 +1 212.380.1761
🌐 https://dd.nyc

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